DTC RETENTION (EMAIL/SMS/DIRECT MAIL) ADVISORY FOR BRAVE BRANDS.

Common ways I help growing DTC brands uncover huge revenue leaks:

• Your website popup (and new customer offer),

• Your pre-purchase flows (welcome, abandon cart, browse abandon, etc.)

• Your post-purchase flows (first order, repeat nurture, review-gathering, etc.)

• Your campaign calendar (creative, timing, non-discounting)